MULTI PROTOCOL PHOENIX SERVICE SOFTWARE 2008.34.6.35199

INTRODUCTION

PLEASE SEE “KNOWN ERRORS” FOR NEW INFORMATION CONCERNING FLASHING PROBLEMS.

Update version of Phoenix service software is available. This multi-protocol service software supports Nokia CDMA, GSM, TDMA, and WCDMA products. Please see product specific technical bulletins for information and instructions.

IMPORTANT

You must uninstall the older version of Phoenix before installing this release.

If you are installing this version of Phoenix on a new Imaged PC, and you are using an FLS-4S or FLS-5 during the install, then install the FLS-X drivers first. In order to Use FPS-11, you may need to install a separate package, which can be found
on the CCS page.

This installation package contains the following components:
- Connectivity Cable Driver v 7.0.2.0
- Flash Update 08.36.02
- FLS-x Drivers v 2.09.20
- DK2 Dongle Driver v 7.14.0.25

Minimum Recommended PC HW Requirements:
- Computer Processor: Pentium 4 or above or equivalent
- RAM 1GB
- Minimum free hard disk space 100 GB depending on installed product data packages.

Supported Operating Systems:
- Windows 2000 Service Pack 4 or higher
- Windows XP Service Pack 1 or higher

When installing Phoenix into Win 2000 or XP you must have local admin rights. For using the Phoenix in Win 2000 or XP, user must have power user rights.

After installing Phoenix Service Software version, please install the latest product
specific data packages or SW bundles.

Supported Models

The list of supported models is available once Phoenix is installed by navigating to the Open Product
under the File menu.

Changes in version 2008.34.6.35199 for GSM/WCDMA phones

New features and error corrections:

• New product add :
o RM-442, RM-443, RM-368, TMO US RM-490, RM-415, RM-348, RM-349, RM-350
• rf_losses.ini ver38
• Flash Update 08.36.02 is added
• New FLSX drivers 2.09.20 are added
• N73 autotune fix included
• Wimax test has been added

Known Errors

• Phones models: N82, N95, and 6110N fails to flash using FPS-10, FPS-20, and FPS-21. One possible solution is to flash the listed phones with USB cables (N95 = DKE-2).
• Multiflash has limited capabilities
o Launch Multiflash UI first and then connect phones one by one
o Do not attempt to service more than 3 phones at a time Nokia APAC NOL
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Changes in version 2008.34.6.35199 for CDMA phones

New features and error corrections:

• None

Known Errors

• FPS-11 should not be used to revive “dead” Phones.

General information

• First time Phoenix installation may take a longer time.
• Type labels now can be printed without any special dongles.
• Auto creation of phone data XML-file is an alternative of the fault-log module, and the path for saving the XML files can be modified with the new UI under Tools>Options>Phone Info XML files setting menu.
• Rebuilding IMEI/ESN, SIM lock requires Smart card, SX-4 with rebuild access rights enabled. Please send your SX-4’s serial number to your regional security officer if you need these rights.
• Rebuilding ESN/IMEI with FPS-8 now requires a SX-4 card to be used. An external
smart card reader is needed when using the FPS-8.
• Auto-tuning requires a user registered and activated SX-4 card.
• Changing product codes and restoring certificates in BB-5 products may require the SX-4 card to be reregistered with your security officer.
• BB5 products cannot be flashed using the FPS-8 except RM-1.
• Preferred connection to FPS-10 is by the LAN port.
• The preferred connection to FLS-4S is using the USB port.
• In order to use Willtek 4400 for auto tuning, we recommend updating the Willtek with a new PC; minimum firmware version of the Willtek 4400 must be ver.12.30. For further information and required HW options please contact your local Willtek sales
representative.
• NFPD (Nokia Flash Prommer Device) is the new connection name for FPS-10 and FPS-21. Nokia APAC NOL
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Assemblies Affected

All GSM, WCDMA, TDMA, and CDMA phone models mentioned on page 2 of this
technical bulletin.

Special Equipment:

In order to use Phoenix with phone models supported by it, you need to use

1. Latest Phoenix Service Software 2008.34.6.35199 or newer, which includes all needed drivers and flash support files.
2. Latest product specific Phoenix Data Package or Flash Bundle
3. Flash Update Package for FPS-21/FPS-10/FPS-8/FLS-4S/FLS-5 (v 08.36.02 included in the package)
4. JBV-1 Software Update v 18 or newer (See ASB_AST_009.PDF (NOL > Support Library > APAC – Service Software & Bulletin > Drivers & Bulletin > JBV-1 & Bulletin); not valid for JBV-1 RoHS compliant)
5. Parallel Port Driver for FPS-8 if you experience slow file transfer speed via LPT port (See ASB_AST_071.pdf (NOL > Support Library > APAC – Service Software & Driver > Drivers & Bulletin > FPS-8 General Bulletin))
6. PK-1 or PKD-1 Dongle OR FLS-4S/FLS-5 POS Flash Dongle
7. Programming devices for updating the phone software
8. Product specific service tools

• A complete Phoenix service software installation package always includes the latest drivers and flash update files available at the time of the release.
• Please use separate driver or flash support file installation packages only if updates occur between complete Phoenix releases.

For details of installing each package, please refer to product specific Service Manuals and
Technical Bulletins concerning each mentioned update package. Nokia APAC NOL
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Procedure
How to install new Phoenix 2008.34.6.35199

1. Download phoenix_service_sw_2008.34.6.35199.exe application file to your computer (e.g. C:\TEMP).
2. Close all other programs.
3. Run phoenix_service_sw_2008.34.6.35199.exe and follow instructions on the screen to install Phoenix Service Software
4. Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message appears on the screen
5. If you are prompted to update any existing driver or file versions, select “yes”.
6. Depending on the operating system, the PC may require rebooting.
7. Allow Windows to register the Phoenix components.
8. Open Phoenix and update your prommer with the latest software included in this installation package.
9. Use the latest available product specific data packages or flash bundles with new multi-protocol Phoenix.